Below are our most commonly asked questions. If you don’t find a answer here - ask us

What is laser engraving?

Laser engraving is the process of using a CO2 laser to etch or mark the surface of a material.

How much will it cost?

Unfortunately we cannot give quotes over the phone. Please e-mail us your full project specification for a quote. Pricing is based on complexity of design, laser time, material, and assembly if needed.

Do I buy products from you or can I supply my own material?

Both. We can act as a resource to acquire product for you or we can work with a product of your own.

Can I check a sample before ordering multiples?

Yes, samples can be arranged before the production takes place.

What types of materials can you cut and engrave?

From wood to acrylic the materials are endless. With the exception of a few hazardous materials, there are few restrictions to the type of materials. Click here to see a full list of what we can cut or engrave.

What is the typical turnaround time?

Depending on the size and number of items, we strive for a 48-hour turnaround once the artwork has been approved. A standard turnaround for most jobs is 2-3 working days for pick-up, and 3-4 working days for delivery. For large scale production jobs we always work with you to meet those tight deadlines.

What is the maximum size you can engrave?

The maximum size we can engrave is 24in. x 18in. x 9in deep.

I need to discuss a job in detail; can I come to speak to you in person?

Yes, all visits to the studio to discuss a project need to be booked in advance. Send us a message or give us a call to book consultation time.

Can you cut metal?

No, we cannot cut any sheet metal. We can however engrave metals and metal laminates.

Are engraved plates and mugs food safe?

Yes, our Epilog CO2 laser is food safe.